Privacy Policy

PRIVACY POLICY

At Coach Your Wild your privacy matters, and I am committed to protecting your personal information. This Privacy Policy explains how I collect, use, and safeguard your data when you visit this website or use my services. By continuing to use this website, you agree to the practices described in this policy.

Information I Collect
I collect personal information to provide you with the best possible service. This may include:

  • Information you share directly with me, such as your name, email address, phone number, and any details you provide when filling out forms, scheduling sessions, or contacting us.

  • Technical information automatically gathered when you visit our website, such as your IP address, browser type, operating system, and how you interact with our site (e.g., pages viewed, time spent).

  • Data from third-party services, like analytics providers or social media plugins, to help us improve our website and understand user preferences.

How I Use Your Information
Your information is used to:

  • Deliver my coaching services and manage operations.

  • Communicate with you about sessions, updates, and relevant offers (only with your consent).

  • Enhance your experience on this website by analysing usage patterns and improving functionality.

  • Fulfil any legal obligations or respond to emergency situations, if required.

You are free to opt out of promotional communications at any time.

How I Protect Your Information
We take your privacy seriously. Measures to safeguard your data include:

  • Secure storage on password-protected devices.

  • Limiting access to authorized personnel only.

  • Partnering with trusted third-party providers who adhere to strict data protection standards.

While I do my best to ensure the security of your information, please note that no online platform can guarantee complete protection against unauthorized access.

How Long I Keep Your Information
We retain your information only for as long as necessary:

  • Coaching notes are securely stored and retained for the duration of our professional relationship.

  • Financial records are kept for seven years to comply with legal obligations.

  • Contracts and correspondence are retained for up to ten years unless you request their deletion.

If data is required for credentialing purposes with the International Coaching Federation (ICF), it will be used only with your explicit consent.

When I Share Your Information
We only share your information when it is essential to:

  • Work with trusted service providers who help us deliver our services.

  • Comply with legal obligations, such as responding to court orders or regulatory requests.

  • Address emergencies or protect the safety of others.

If there is a change in ownership of our business, your data may be transferred as part of the transition, but only in accordance with privacy laws.

Cookies and Tracking
This website uses cookies to improve your browsing experience, analyze traffic, and remember your preferences. Cookies from third-party plugins, such as LinkedIn "likes," may also be used. You can manage or disable cookies in your browser settings.

For more information about how cookies are used, please contact us.

Your Rights
You have control over your personal information. You can:

  • Request access to the data we hold about you.

  • Update or correct inaccurate information.

  • Request the deletion of your data, unless it is required for legal purposes.

  • Withdraw consent for promotional communications at any time.

Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, so we encourage you to review it periodically.

Contact Me
If you have any questions or concerns about this Privacy Policy, I am here to help. Please get in touch with me: sarah@coachyourwild.com